What to Expect

“To ask the right question is half the solution of a problem.”

– Carl Jung

Frequently Asked General Questions

We are just ordinary people who love what we do. You are the focus here and we are just coming alongside you. And when that happens, you’ll find us working hard, thinking about you in between sessions, prepping for sessions, remembering details about you, and laughing with you. 

Office-wise, we are in an atypical therapy setting. We are in an office building with other small businesses, including start-ups, attorneys, and CPAs. That way, when you are in the waiting area, you could be waiting for anybody. As much as we can help it, we also schedule sessions with time in between to give us time to regroup and reflect on your case. This also protects your confidentiality and you are not running into our other clients. 

We offer a variety of ways to pay for therapy and evaluations. We are currently in-network with several insurance providers. Some services require a co-payment or co-insurance. We will notify you ahead of your appointment if you have a balance. Payments for co-pays and co-insurances can be made via cash, check, or credit card.
We also accept fees-for-services for individuals wishing to work without involving an insurance company or for whom insurance does not cover a particular service. Please see our fees page for details about the cost of services. 
Payments are typically made at the start of the session or evaluation but payment plans can also be arranged under certain circumstances.

We take confidentiality very seriously and all information shared during therapy and evaluation sessions as well as your participation in our services is kept confidential. There are only certain exceptions to confidentiality which your psychologist will review with you before the start of the treatment or evaluation. You are always in control of your records and any release of information requires your written permission. Please ask your psychologist if you have any questions or concerns about confidentiality.

You don’t have to do anything! But if you want to make meaningful changes in your life, the length of treatment depends on your specific needs and what you want to accomplish. Some issues require less time to work through than others. Sessions are usually scheduled weekly at the beginning and then are spaced out more as you see progress. We also make a commitment to you to not keep you in therapy for longer than you need.

The more active you are in therapy, the more benefit you will see and the quicker you will make progress towards your goal. The ultimate purpose of therapy is to take what you learn back into your life. Your psychologist may suggest some “homework” assignments to help integrate what you’ve learned during a session into your life.

We are not limited to just one method or approach. We tailor our therapy to meet your specific needs and draw from various theoretical models such as Psychodynamic, Relational, Internal Family Systems, and Cognitive Behavioral Therapies. 

Our therapists are not psychiatrists and therefore cannot prescribe medication. However, in some cases, medication can be valuable in combination with therapy. If your psychologist determines that you could benefit from meeting with a psychiatrist, we can assist with referring you to someone in our trusted network of referrals.  

How you choose to prepare for your evaluation is up to you. Generally speaking, we ask you to come as you are. Some helpful guidelines are:
  • fill out the online paperwork before the appointment
  • give yourself plenty of time to get to your appointment
  • get a good night’s sleep the night before
  • eat something before your appointment
  • take your medications as you normally do unless instructed by your psychologist
  • bring a caregiver, family member, or friend
  • bring your insurance card(s) and ID
  • bring your hearing aids and/or glasses with you if you need them
  • bring a snack and drink
Some of the tasks and questions may be easy and others may be hard.  Be sure to try your best on all tests.  The tests are designed to challenge you. Some people feel frustrated or upset if they don’t know all the answers, but other people say the testing process was interesting and fun.

Many people worry that their evaluation results will be used to make decisions about whether they can drive, go back to work, manage their own money, cook, stay home alone, etc. These decisions may be ultimately made by you, your physician, and your family. However, based on your strengths and weaknesses, your psychologist will make recommendations that seem to fit your life at this time.

These recommendations are focused on your safety and letting you be as independent as possible. Remember that neuropsychological testing is a “snapshot” of your abilities at one point in time.

Your recommendations may include setting up an appointment for reevaluation after a certain amount of time.  If you complete a reevaluation, your psychologist will look at your abilities again and will likely make adjustments to old recommendations.

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