Fees and Payments

The initial 30-minute phone or video conference consultation is free for both therapy and evaluation appointments. 
Many of our patients utilize insurance to pay for their sessions. 
If not covered by insurance, subsequent session costs are as follows:
Dr. Hall’s Therapy fees are in line with other professional psychologists in the Jacksonville area and generally range from $150 to $200 per session depending on the complexity of the case and number of people involved. All fees are discussed prior to beginning therapy.  
Dr. Ritter’s Evaluation fees range from $1400 to $2400 per evaluation depending on the complexity of the case. The total fee includes an Initial Diagnostic Interview and an Interpretive Feedback Session. The fee also includes all other clinical services including testing and evaluation, record review, phone calls, documentation and report preparation, and consultation.
A sliding scale is available for those who qualify. Contact us at Info@JaxPsychology.com for more information. 

We accept payments via cash, check, or credit card. A 3% service fee is assessed on credit card payments.

It is true that therapy can be a big financial investment, and something to give serious thought to. But most people eventually decide to start therapy because the costs of not addressing their life issues become even greater.

After our initial consultation and you decide you would like to move forward but can’t afford the standard fee structure, we will work with you to try to find a fee and payment plan that fits your budget or provide you with referrals to trusted colleagues.

We do accept insurance or can provide you with a statement of services which you can submit to seek reimbursement. If you opt to use your insurance coverage, we will check with your insurance company about your coverage.

You should also consider checking with your carrier to verify coverage and rates of reimbursement, including whether there is a deductible. Sometimes insurance companies can be confusing and frustrating to interface with, and we will do all we can to help you navigate this.

Often, insurance companies have mental health benefits that will pay for a portion of the psychotherapy fee (generally from 20% – 80% of the cost of the session). Be aware that many insurance companies cover only a brief period of sessions, when longer-term treatments may be a preferred alternative.

When using insurance, a “diagnosis” is required to be submitted, often along with frequent justifications for additional sessions. This becomes part of your medical record. Keep this in mind as you weigh your options.

Many of our clients prefer to pay for their treatment “out of pocket” for a variety of reasons. Flexible Spending Accounts (FSA’s) or Health Savings Accounts allow many individuals to “set aside” pre-tax dollars in order to pay for medical and mental health costs.

This significantly reduces the overall real cost of therapy. Check and see if your employer offers such a plan.

Insurance Accepted

Dr. Jean Hall accepts the following insurances for therapy:

Florida Blue

Tricare East Region



UnitedHealthCare / Optum

Cigna Behavioral Health

Dr. Kathrin Ritter accepts the following insurances for evaluations and cognitive rehabilitation:





Florida Blue


United Health

tricare logo






Sunshine Health


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